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Help Ari Get on Ellen!
Topic Started: January 22, 2010, 5:49 pm (319 Views)
LizluvsDays
Member Avatar
It's 5 o'clock somewhere
[ *  *  *  *  *  *  *  *  *  *  * ]
Is this a problem with PCs? I have a mac and I can chat fine..maybe we should see in changing the chat software? (Is that how you call it? I'm not tech savvy.)
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carmi80
Member Avatar
One Too Many
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Oh I guess it is a problem lol! I thought that it was just my computer.
Liz- I have a PC--it might be a PC problem or something that we need to download in order to get the chat to work.
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Rai
Buzzed on EJole
[ *  *  * ]
I would love to help but could naver get into chat.
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LizluvsDays
Member Avatar
It's 5 o'clock somewhere
[ *  *  *  *  *  *  *  *  *  *  * ]
We'll try to work on it! We want as many peeps to help Ari with this!
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Soaper
Oops! Did I Really Say That?
[ *  *  *  *  *  *  *  *  *  * ]

Has everyone updated their java? That could explain why you can't get in.
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Gibraltariana
EJole "Happy"
[ *  *  *  *  * ]
Soaper
January 23, 2010, 8:44 pm
Has everyone updated their java? That could explain why you can't get in.
Yes, I bought new coffee. What does that have to do with anything? ;)
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Lucy
Titleless
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For me, the computer kicks me off saying virus detectedAlso, I know canadians can not access the chat so if anyone can recommend any chat sites, then that would be great :) thanks!
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LizluvsDays
Member Avatar
It's 5 o'clock somewhere
[ *  *  *  *  *  *  *  *  *  *  * ]
Ok, I went to parachat (the chat that we use) and their are forums that you can post a question and they will answer or you can browse through questions that others have asked.

Here's the link to the Free-chat advice.
http://forums.parachat.com/index.php?showforum=3

There is a question about the red "x," and it has to do with Java, they have a link to fix the problem.

BTW..Parachat does have help/support for those in Canada:
http://www.parachat.com/contact.html

Hope this helps?!
Edited by LizluvsDays, January 24, 2010, 4:31 pm.
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Soaper
Oops! Did I Really Say That?
[ *  *  *  *  *  *  *  *  *  * ]

I'm heading over.

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Lucy
Titleless
[ *  *  *  *  *  *  *  *  *  *  *  * ]
Alright, I am in communications with Parachat over this problem:

For Canadian members,

When you say that you are unable to connect, please describe exactly what is occurring, and attach a screenshot that demonstrates the issue if possible. Do you see any error code or messages in the chat window? If so, what is the error code/message?

For NonCanadian Users:

If you are in the US, and are unable to connect, please describe exactly what is occurring, and attach a screenshot that demonstrates the issue if possible. Do you see any error code or messages in the chat window? If so, what is the error code/message?

All this info will be forwarded to Parachat.
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